Creating a Case Model |
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A case model helps you to model a company's complex cases involving activities that require human intervention and also system based activities.
- Select a starting point and select (Case Model) to create a case model. The Untitled Case Model - Case Model appears with a default view of its General tab.
Note: You may start designing the case model and save it later or save it first and then design. - Click to save the case model.
A new case model is created and added to the project content tree in Workspace Documents.
After you complete this task:
Publish the case model.